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“What brings you here today?” In many years of clinical practice, I often initiated my first conversation with a patient with this question. No, I wasn't interested in what mode of transit the patient took to reach my office, but I was interested in the journey: the patient's journey to seek help for hearing problems. Every hearing health professional is familiar with the statistics that show a delay of seven to 10 years or more between the time an older person first suspects a hearing loss and professional help is sought. After being assessed, many patients delay further action even when >>>